Contact Epik Restoration | Water Damage Mitigation Experts in Florida

Epik Restoration (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information:

Contact Information: Full name, phone number, email address, and physical address.
Service Details: Information about the type of service requested, property details, and description of the issue.
Usage Data: IP address, browser type, and browsing behavior on our website.
Communication Preferences: Any preferences or notes about how you prefer to be contacted.
Insurance Information: When applicable, details about your insurance provider and coverage (if shared).

How We Use Your Information

We use the information collected for the following purposes:

To provide and personalize our services.

To respond to inquiries and provide customer support.

To schedule on-site visits and inspections.

To communicate updates, special offers, and other information relevant to your service.

To comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information under the following circumstances:

With Service Providers: We may share your information with third-party service providers to assist in delivering our services (e.g., subcontractors, billing services).

With Your Consent: We will share your information if you have given us explicit consent to do so.

For Legal Compliance: We may disclose your information if required by law or to protect our rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small files stored on your device that help us understand how you interact with our site. You can disable cookies through your browser settings, but this may limit some functionalities of our website.

Data Security

We implement a variety of security measures to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure. We encourage you to take precautions when sharing personal information online.

Your Rights

You have the right to:

Access, update, or delete your personal information.

Object to or restrict certain types of data processing.

Opt out of receiving promotional communications.

Request a copy of the data we have about you.

To exercise these rights, please contact us at 1 888-903-3745.

Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.